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Re: [registrars] SLA Update

Schlund + Partner votes for #3,
but just to delay the creation of a task force for let's say 6 months.
When the other issues like CoC, Whois Task Force etc. have been handled,
we should again have a look at the SLA.

Best regards,

Eric Schaetzlein

Eric Schaetzlein		Schlund + Partner AG	Tel:  +49 721 91374 50
Leiter Domain Services		Erbprinzenstr. 4-12	Fax:  +49 721 91374 20
				D-76133 Karlsruhe	Mail:  eric@schlund.de

On 2000/07/19, Michael D. Palage wrote:
> As some of you may recall, the Registry Service Level Agreement (SLA) that
> we adopted with NSI several months ago had a sunset provision in it. This
> provision was mandated by several registrars that were concerned that the
> performance bar was set to low. Right now the Constituency is rather busy
> with the Code of Conduct, Escrow Task Force, Whois Task Force, collective
> registry bids, individual registry bids and normal operations.
> Please provide feedback on the following:
> (1) Let the SLA lapse and work on creating a new one at some time in the
> future
> (2) Create a task force in the next couple of weeks prior to the lapse date
> (3) Extend the SLA for a fixed period of time, say 6 months
> Mike
> P.S. Please check NSI's performance to date with regard to the existing SLA.

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