RE: [registrars] Registrars Collecting on Multi-Year Registrations

[Jim Archer <jarcher@registrationtek.com>]

Nor shouldthe RC seek to constain this practice via the CoC as someone 
suggested.

--On Wednesday, September 04, 2002 2:26 PM -0400 Rob Hall 
<rob@momentous.com> wrote:

> This is a valid business model for many reasons.
>
> It is not against our Registry contract, and should not be until the
> registry model changes.
>
> Rob.
>
> -----Original Message-----
> From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On
> Behalf Of Mike Lampson
> Sent: Wednesday, September 04, 2002 1:17 PM
> To: registrars@dnso.org
> Subject: [registrars] Registrars Collecting on Multi-Year Registrations
>
>
> All,
>
> This is a terrible business practice as documented by VeriSign.
> Prohibition against such practices needs to be in our Code of Conduct.
>
> Regards,
>
> Mike Lampson
> The Registry at Info Avenue, LLC
>
>
>
> ----- Original Message -----
> From: "VeriSign Global Registry Services"
> To: VeriSign Registrars
> Sent: Wednesday, September 04, 2002 12:42 PM
> Subject: Registry Advisory: Multi-Year Registrations
>
>
> To All Registrars:
>
> As you know, running effective renewal campaigns depends upon keeping
> accurate customer data, including contact information for reaching them by
> e-mail, direct mail, or phone. Equally important is ensuring expiration
> dates between VeriSign Registry and registrar are consistent.
>
> The sale of a multi-year registration that is registered with VeriSign
> Registry for only one year will create a discrepancy in the expiration
> date, meaning you have to manage separate expiration dates for
> registrations, adding cycles to your renewal efforts and increasing the
> chance that a registration may be inadvertently deleted.  Additionally,
> registrants who have paid for a multi-year registration but later become
> aware that they only received a one-year registration may question the
> registrar's right to engage in such a transaction. Indeed, processing
> multi-year registrations as one-year registrations will create a
> liability on the part of the registrar should the registrant choose to
> transfer its registration to another registrar.  The transfer process
> causes the discrepancy to surface because the full registration term
> purchased by the registrant will not carry forward to the new registrar.
> All registrars are required to process all domain name registrations and
> renewals through VeriSign Registry with the same term length as was
> agreed to by the registrant.
>
> All registrars should periodically crosscheck their data with VeriSign
> Registry data available in the weekly Domain Name reports.  Our Customer
> Service Representatives are always available to assist you with any
> questions you have on discrepancies between your registration data and
> expiration dates with VeriSign Registry. If you have any questions
> regarding this Registry Advisory, please contact Customer Service
>
> Chris Sheridan
> Manager, Customer Service
> VeriSign Global Registry Services
> www.verisign-grs.com
>
>
>
>
>
>