[registrars] NSI/Verisign "failed-to-meet-criteria" justification for nacks

["CORE Secretariat (W)" <secretariat@corenic.org>]

Dear all,

We are getting a growing number of rejections of transfer requests
from NSI/Verisign where we are simply told:

 "The Change of Registrar request for the domain name, [[[snip]]], has been denied.

 This Change of Registrar request was denied because the Domain Name did not meet 
 the criteria necessary for Network Solutions/Verisign to permit the transfer."

There is no indication of the criterion which caused the rejection. The
result is, of course, further aggravation and unnecessary additional workload 
for the customer and the registrar chosen by the customer.

Does the nacking registrar not have the obligation to state the reasons? 

Regards,

Werner
-- 
CORE Internet Council of Registrars   http://corenic.org    
WTC II, 29 route de Pre-Bois, CH-1215 Geneva, Switzerland
Tel +4122 929-5744 Fax +4122 929-5745 secretariat@corenic.org