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[council] MelbourneIT not reachable by email


Council,

The MelbourneIT.com.au is not reachable by e-amil due to
a bogus email system configuration at their side (probably).

As there is no means to reach a designated contact for .com.au,
I wrote yesterday to the .au ccTLD Manager, Robert Elz, for help
(his answer attached at the end).

I also digged the dnso.org log email files, and found that
this problem started on 5 September (a similar one happen in May).
From practical point of view, it means Erica did not get any 
email from us since then.

I hope Robert Elz will be able to reach MelbourneIT contacts,
and bring them back to email.

Elisabeth
--

| From listadmin Sun Sep 10 10:42:54 2000
| To: kre@munnari.oz.au
| Subject: Help !! Problem with the whole email system at MelbourneIT.com.au
| 
| 
| Dear Robert,
| 
| This is the last ressort email.
| There is no means to reach MelbourneIT.com.au -- could you help,
| please ?
| 
| entreprise@MelbourneIT.com.au is in SOA for com.au
| 
| Thank you,
| Elisabeth Porteneuve
| 
| --
| > From MAILER-DAEMON@dnso.dnso.org Sun Sep 10 10:38 MET 2000
| > Date: Sun, 10 Sep 2000 19:39:20 +1100
| > From: Mail Delivery Subsystem <MAILER-DAEMON@melbourneit.com.au>
| > To: <DNSO.Listadmin@dnso.org>
| > MIME-Version: 1.0
| > Subject: Returned mail: User unknown
| > Auto-Submitted: auto-generated (failure)
| > 
| > This is a MIME-encapsulated message
| > 
| > --TAA18494.968575160/defiant.melbourneit.com.au
| > 
| > The original message was received at Sun, 10 Sep 2000 19:39:20 +1100
| > from IDENT:root@localhost.localdomain [127.0.0.1]
| > 
| >    ----- The following addresses had permanent fatal errors -----
| > <entreprise@leda.mit>
| > 
| >    ----- Transcript of session follows -----
| > ... while talking to leda.mit.:
| > >>> RCPT To:<entreprise@leda.mit>
| > <<< 550 <entreprise@leda.mit>... User unknown
| > 550 <entreprise@leda.mit>... User unknown
| > 
| > --TAA18494.968575160/defiant.melbourneit.com.au
| > Content-Type: message/delivery-status
| > 
| > Reporting-MTA: dns; defiant.melbourneit.com.au
| > Received-From-MTA: DNS; localhost.localdomain
| > Arrival-Date: Sun, 10 Sep 2000 19:39:20 +1100
| > 
| > Final-Recipient: RFC822; entreprise@leda.mit
| > Action: failed
| > Status: 5.1.1
| > Remote-MTA: DNS; leda.mit
| > Diagnostic-Code: SMTP; 550 <entreprise@leda.mit>... User unknown
| > Last-Attempt-Date: Sun, 10 Sep 2000 19:39:20 +1100
| > 
| > --TAA18494.968575160/defiant.melbourneit.com.au
| > Content-Type: message/rfc822
| > 
| > Return-Path: <DNSO.Listadmin@dnso.dnso.org>
| > Received: from defiant.melbourneit.com.au (IDENT:root@localhost.localdomain [127.0.0.1])
| > 	by defiant.melbourneit.com.au (8.9.3/8.9.3) with ESMTP id TAA18492
| > 	for <entreprise@leda.mit>; Sun, 10 Sep 2000 19:39:20 +1100
| > Received: from dnso.dnso.org (dnso.dnso.org [192.134.4.239])
| > 	by defiant.melbourneit.com.au (8.9.3/8.9.3) with SMTP id TAA18485
| > 	for <entreprise@MelbourneIT.com.au>; Sun, 10 Sep 2000 19:39:17 +1100
| > Received: (from listadmin@localhost)
| > 	by dnso.dnso.org (8.9.3+Sun/8.9.1) id KAA22131
| > 	for entreprise@MelbourneIT.com.au; Sun, 10 Sep 2000 10:38:13 +0200 (MET DST)
| > Date: Sun, 10 Sep 2000 10:38:13 +0200 (MET DST)
| > From: DNSO Listadmin <DNSO.Listadmin@dnso.org>
| > Message-Id: <200009100838.KAA22131@dnso.dnso.org>
| > To: entreprise@MelbourneIT.com.au
| > Subject: Help !! Problem with the whole email system at MelbourneIT.com.au
| > 
| > 
| > FYI. Since few days, no means to reach any email address.
| > --
| > 
| > 
| > > From DNSO.Listadmin@dnso.dnso.org Sun Sep 10 10:26 MET 2000
| > > Date: Sun, 10 Sep 2000 19:27:12 +1100
| > > From: Mail Delivery Subsystem <MAILER-DAEMON@melbourneit.com.au>
| > > To: <owner-council@dnso.org>
| > > MIME-Version: 1.0
| > > Subject: Returned mail: unknown mailer error 1
| > > Auto-Submitted: auto-generated (failure)
| > > 
| > > This is a MIME-encapsulated message
| > > 
| > > --TAA06148.968574432/leda.mit
| > > 
| > > The original message was received at Sun, 10 Sep 2000 19:27:11 +1100
| > > from IDENT:root@defiant.MelbourneIT.com.au [203.31.198.196]
| > > 
| > >    ----- The following addresses had permanent fatal errors -----
| > > "|/etc/smrsh/vacation -r 1 erica"
| > >     (expanded from: erica)
| > > 
| > >    ----- Transcript of session follows -----
| > > 554 "|/etc/smrsh/vacation -r 1 erica"... unknown mailer error 1
| > > 
| > > --TAA06148.968574432/leda.mit
| > > Content-Type: message/delivery-status
| > > 
| > > Reporting-MTA: dns; leda.mit
| > > Received-From-MTA: DNS; defiant.MelbourneIT.com.au
| > > Arrival-Date: Sun, 10 Sep 2000 19:27:11 +1100
| > > 
| > > Final-Recipient: RFC822; <erica.roberts@leda.mit>
| > > Action: expanded (to multi-recipient alias)
| > > Status: 2.0.0
| > > Last-Attempt-Date: Sun, 10 Sep 2000 19:27:12 +1100
| > > 
| > > Final-Recipient: RFC822; <erica.roberts@leda.mit>
| > > X-Actual-Recipient: RFC822; |/etc/smrsh/vacation -r 1 erica@leda.mit
| > > Action: failed
| > > Status: 5.0.0
| > > Last-Attempt-Date: Sun, 10 Sep 2000 19:27:12 +1100
| > > 
| > > --TAA06148.968574432/leda.mit
| > > Content-Type: text/rfc822-headers
| > > 
| > > Return-Path: <owner-council@dnso.org>
| > > Received: from defiant.melbourneit.com.au (IDENT:root@defiant.MelbourneIT.com.au [203.31.198.196])
| > > 	by leda.mit (8.9.3/8.8.7) with SMTP id TAA06147
| > > 	for <erica.roberts@leda.mit>; Sun, 10 Sep 2000 19:27:11 +1100
| > > Received: from defiant.melbourneit.com.au (IDENT:root@localhost.localdomain [127.0.0.1])
| > > 	by defiant.melbourneit.com.au (8.9.3/8.9.3) with ESMTP id TAA18426
| > > 	for <erica.roberts@leda.mit>; Sun, 10 Sep 2000 19:27:11 +1100
| > > Received: from dnso.dnso.org (dnso.dnso.org [192.134.4.239])
| > > 	by defiant.melbourneit.com.au (8.9.3/8.9.3) with SMTP id TAA18419
| > > 	for <erica.roberts@melbourneit.com.au>; Sun, 10 Sep 2000 19:27:09 +1100
| > > Received: (from majordomo@localhost)
| > > 	by dnso.dnso.org (8.9.3+Sun/8.9.1) id KAA22099;
| > > 	Sun, 10 Sep 2000 10:25:11 +0200 (MET DST)
| > > Received: from austin.gh.com (austin.gh.com [196.3.64.1])
| > > 	by dnso.dnso.org (8.9.3+Sun/8.9.1) with ESMTP id KAA22094
| > > 	for <council@dnso.org>; Sun, 10 Sep 2000 10:25:07 +0200 (MET DST)
| > > Received: from sasabonsam (sasabonsam1.gh.com [196.3.64.25])
| > > 	by austin.gh.com (8.9.1/8.9.3) with SMTP id IAA06003;
| > > 	Sun, 10 Sep 2000 08:25:16 GMT
| > > Message-ID: <00c701c01af9$04177940$194003c4@gh.com>
| > > Reply-To: "Dr. Nii Quaynor" <quaynor@ghana.com>
| > > From: "Dr. Nii Quaynor" <quaynor@ghana.com>
| > > To: <mclaughlin@pobox.com>, "Patricio Poblete" <ppoblete@nic.cl>
| > > Cc: <council@dnso.org>
| > > References: <NDBBLNCNICGMLHACGDEFGEEBEMAA.mclaughlin@pobox.com>
| > > Subject: Re: [council] RE: ICCAN AT-LARGE PROCESS (URGENT RESPONSE REQUESTED)
| > > Date: Sun, 10 Sep 2000 08:30:37 +0100
| > > Organization: network computer systems
| > > MIME-Version: 1.0
| > > Content-Type: text/plain;
| > > 	charset="iso-8859-1"
| > > Content-Transfer-Encoding: 7bit
| > > X-Priority: 3
| > > X-MSMail-Priority: Normal
| > > X-Mailer: Microsoft Outlook Express 5.00.2615.200
| > > X-MimeOLE: Produced By Microsoft MimeOLE V5.00.2615.200
| > > Sender: owner-council@dnso.org
| > > Precedence: bulk
| > > 
| > > --TAA06148.968574432/leda.mit--
| > > 
| > > 
| > 
| > --TAA18494.968575160/defiant.melbourneit.com.au--
| > 
| > 
=====
| 
| From kre@munnari.OZ.AU Sun Sep 10 12:59 MET 2000
| From: Robert Elz <kre@munnari.OZ.AU>
| To: DNSO Listadmin <DNSO.Listadmin@dnso.org>
| Subject: Re: Help !! Problem with the whole email system at MelbourneIT.com.au 
| Date: Sun, 10 Sep 2000 22:00:16 +1100
| 
| I will see what I can do.   I think I know what the problem might be.
| You could also try postmaster@ina.com.au - that address probably
| still works.
| 
| kre
| 



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