ICANN/DNSO
DNSO Mailling lists archives

[registrars]


<<< Chronological Index >>>    <<< Thread Index >>>

Re: [registrars] Fw: Renewal Scams


Hi Paul,
 
Since you are asking your reseller DROC to change their agreement, maybe you can also ask them to STOP slamming my customers as I now spend my days taking calls and emails from formerly very happy DB customers who are now unhappy Enom customers. They feel deceived and are very confused to say the least - even embarrassed.
 
Interestingly, your reseller's emails look very similar to my renewal emails. Spam is bad enough but this is slamming and beyond reproach. Gaining business that wants to be with you is one thing - I would never keep a customer in good standing who wants to leave. However, gaining customers who do NOT want to be with you is another matter entirely. Where are the positives in that?   
 
I don't care if they were with Tucows last year. I don't care if the FBI or RCMP are after them. I care that they are deceiving customers - my customers - and duping them into something they didn't bargain for.

Steve
 
 
----- Original Message -----
From: "Paul Stahura" <stahura@enom.com>
To: "Registrars Mail List" <registrars@dnso.org>
Sent: Tuesday, April 16, 2002 3:32 PM
Subject: RE: [registrars] Fw: Renewal Scams

> DROC is an eNom reseller.
> I will ask them to change their agreement
> so that it complies with ICANN rules,
> if it does not already do so.
>
> I beleive that the gov and media alert was
> sent when they were a TUCOWS reseller, and it
> was regarding their use of the maple-leaf symbol
> (Canadian national symbol)
>
> Paul
>
>
> -----Original Message-----
> From: Nikolaj Nyholm [mailto:nikolajn@ascio.com]
> Sent: Tuesday, April 16, 2002 12:19 PM
> To: Rob Hall; Registrars Mail List
> Subject: RE: [registrars] Fw: Renewal Scams
>
>
> A quick query of their nameservers (dnsX.name-services.com) lists the
> following top 5 registrars.
>
>  129729 ENOM, INC.
>  214 NETWORK SOLUTIONS, INC.
>  58 REGISTER.COM, INC.
>  47 TUCOWS, INC.
>  21 GO DADDY SOFTWARE, INC.
>
>
> Regards,
> Nikolaj
>
> -----Original Message-----
> From: Rob Hall [mailto:rob@momentous.ca]
> Sent: 16. april 2002 20:58
> To: Registrars Mail List
> Subject: RE: [registrars] Fw: Renewal Scams
>
>
> hmmm ... Domain Registry of America eh ....
www.droa.com ....
>
> We have had something damn similar under two different names:  Domain
> Registry of Canada (
www.droc.ca) and the Internet Registry of Canada
> (
www.iroc.ca).  I believe the IROC had both a government and registry media
> alert sent out about their practices.  We have been living with these guys
> now for over a year.  What a pain.
>
> It would be interesting to find out which registrar they are using.  I would
> also suspect they are in violation of the ICANN agreement, as the registrar
> is not disclosed anywyhere (at least, not that I can find.).  Their
> agreement states "DRoA is a registration service provider, which uses an
> accredited registrar with the Internet Corporation for Assigned Names and
> Numbers ("ICANN") for Top Level Domain Names"
>
> Any one have any idea who they are using ?
>
> Rob.
> -----Original Message-----
> From:
owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On Behalf
> Of Tim Ruiz
> Sent: Tuesday, April 16, 2002 2:24 PM
> To:
ross@tucows.com
> Cc: registrars@dnso.org; ga@dnso.org
> Subject: Re: [registrars] Fw: Renewal Scams
>
>
> >Continued coordination of effort will be important.
>
> Ross, or anyone else. We have "touched base" with a few of you but I'm not
> aware of any more coordination than that. If there is a more coordinated
> effort going on to address this issue, please let me know.
>
> Tim Ruiz
> Go Daddy Software, Inc.
>
> -------- Original Message --------
> Subject: [registrars] Fw: Renewal Scams
> From: "Ross Wm. Rader" <
ross@tucows.com>
> Date: Tue, April 16, 2002 10:19 am
> To: "
Registrars@Dnso. Org" <registrars@dnso.org>, <ga@dnso.org>
>
> I know a few of you are working along the same lines as Mark, so I
> thought it might be useful to pass this on. Continued coordination of
> effort will be important.
>
> -rwr
>
> ----- Original Message -----
> From: "Mark Petersen" <
mark@planet-nic.com>
> To: <
discuss-list@opensrs.org>
> Sent: Tuesday, April 16, 2002 12:51 PM
> Subject: Renewal Scams
>
>
> Hi All,
> FYI, we are now posting "renewal scam" Postal and Emails that our
> clients have been sending us.
> Feel free to *borrow* any of this information if you would like to
> post it on your own sites for your
> customers information. Getting this information to our clients is key
> if we are going to be able to slow
> these guys down in this practice.
> Likewise, if you have something that we can post for our clients,
> please feel free to email it to me.
>
> You can find what we have posted thus far at
>
http://www.planet-nic.com/scams.asp
>
> Mark Petersen
mark@planet-nic.com
> Planet Nic http://www.planet-nic.com

<<< Chronological Index >>>    <<< Thread Index >>>