[registrars] Re: [nc-org] Price discrimination
So would an effective market & "branding" program along with professional
outreach from the new registry mgt. entity by "knowledgeable" registrar
I believe you would find this a far more "effective approach" and would be
perceived as supportive and not "punitive" by the Registrars
----- Original Message -----
From: "Milton Mueller" <Mueller@syr.edu>
To: <email@example.com>; <firstname.lastname@example.org>
Sent: Tuesday, December 18, 2001 2:59 PM
Subject: Re: [nc-org] Price discrimination
I don't see how a registrar's customer relations would
be harmed if all registrars had to do the same thing.
But from the customer standpoint, I agree that such
a policy could disrupt their expectations and lead to
some consternation. Of course, in some ways that's
exactly what we would want it to do: instead of
ASSUMING that they had to treat all TLDs as the same,
price discrimination would make them think twice.
> >>> "Ken Stubbs" <email@example.com> 12/18/01 02:55PM >>>
> I dont believe that this proposal makes any real sense. It could easily
> create serious "customer relations" problems with the registrar.
> The best incentive for conforming registrations is a good "branding"
> program. This brings the consumer to the registrar with a more "clearly
> defined" buying decision and avoids confusion and the resultant "customer
> service" issues
> ken stubbs