RE: [registrars] Transfer Wish

["Tom Chaffin" <tchaffin@stargateinc.com>]

"I actually thought about sending an invoice the day after somebody buys
a domain and then locking the domain so that nobody could transfer the
domain away, since the domain was delinquent.  If NSI can do it why
can't we?  But I decided against that, since I thought that our
customers might not like that."

We thought of implementing something similar. But we like to our customers
WANTING to stay with us, rather than FORCING them to stay.  The customer
generally likes it that way as well.

_________________________________
Tom Chaffin
Stargate Communications, Inc.
Director of Internet Services
630.572.2242 - voice
630.572.7342 - fax
tchaffin@stargateinc.com
http://www.stargateinc.com

-----Original Message-----
From: Donny Simonton [mailto:donny@intercosmos.com]
Sent: Wednesday, August 15, 2001 2:35 PM
To: 'Tom Chaffin'; 'registrarsdnso org'
Subject: RE: [registrars] Transfer Wish


Tom,
One of the problems with transferring a domain away from NSI is that 30
days before a domain is about to expire, NSI sends an invoice to the
customer.  Once that invoice has been created the domain is now
delinquent and can not be transferred away.

How do I know this, I called and asked one of the guys at NSI.  And they
verified that the above is correct.

I actually thought about sending an invoice the day after somebody buys
a domain and then locking the domain so that nobody could transfer the
domain away, since the domain was delinquent.  If NSI can do it why
can't we?  But I decided against that, since I thought that our
customers might not like that.

Donny

> -----Original Message-----
> From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org] On
> Behalf Of Tom Chaffin
> Sent: Wednesday, August 15, 2001 1:55 PM
> To: dwascher@iaregistry.com; registrarsdnso org
> Subject: RE: [registrars] Transfer Wish
>
> David,
>
> I like these responses from NSI on transfers:
>
> ==========================================
> Dear Stargate Communications, Inc.:
>
> The Change of Registrar request for the domain name, *********.COM,
has
> been
> denied.
>
> This Change of Registrar request was denied because the Domain Name
did
> not
> meet the criteria necessary for Network Solutions/Verisign to permit
the
> transfer.
>
>
> Sincerely,
>
>
> Network Solutions, Inc.
> Change of Registrar Group
> ===========================================
>
>
> "...did not meet the criteria necessary for Network Solutions/Verisign
to
> permit the transfer".
>
> It would be nice to know what that "criteria" is...I believe as the
> gaining
> registrar I have already recieved the "criteria necessary to permit
the
> transfer".
>
>
> _________________________________
> Tom Chaffin
> Stargate Communications, Inc.
> Director of Internet Services
> 630.572.2242 - voice
> 630.572.7342 - fax
> tchaffin@stargateinc.com
> http://www.stargateinc.com
>
> -----Original Message-----
> From: owner-registrars@dnso.org [mailto:owner-registrars@dnso.org]On
> Behalf Of dwascher@iaregistry.com
> Sent: Wednesday, August 15, 2001 1:25 PM
> To: registrarsdnso org
> Subject: [registrars] Transfer Wish
>
>
> Well NSI is getting their wish - by making the transfer process as
> difficult
> and convoluted as possible.
>
> " After heavy contemplation, we are no longer encouraging customers to
> switch to the IA Registry if their domain is already registered.  It
> causes
> to much hassle on our behalf and the customer expects us to make it
> happen.
> Customers are either not getting the email from NSI requesting
approval,
> or
> they do not respond within a timely manner to meet NSI's requirements.
> The
> Registry will have to work this out with NSI before we will be
> transferring
> any more domains.  $16.95 per domain doesn't validate the hours that I
> have
> had to put into these transfers. "
>
> Thank you,
> Greg Coltrain
> TriCounty
>
> This company is one several major Telco's in our area that we deal
with
> and
> is completely fed up with the process that has been started. Because
their
> customers live in small rural towns they have to drive 30 - 40 miles
to
> get
> to a notary for a signature page - I think NOT - which is what you
wanted
> right?  So between this and offering customers with large amounts of
> domains
> to transfer back to NSI for $3.00 what's left.
>
> Where is the RC with the proposed transfer procedure?
>
> David W
>
>