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Re: [registrars] NSI Transfer Policy


Scott,

This may or may not help, but I've found Bruce Beckwith @ Netsol to be a
good source of assistance in the past. If you haven't contacted him already,
drop me a line offlist and I'll forward you his contact details.

-rwr

----- Original Message -----
From: "Scott Jung" <scott@nordnet.fr>
To: <registrars@dnso.org>
Cc: "Dan Holloran" <halloran@icann.org>; "Francis Piet" <fp@nordnet.fr>
Sent: Wednesday, June 06, 2001 1:17 PM
Subject: [registrars] NSI Transfer Policy


> Fellow sufferers,
>
> Let my begin by saying flaming a registrar is not my style but frustration
> has warped my morals. I need to express to this list the concerns of
Nordnet
> and the other registrars.
>
>
> After 2 hours of conversation with NSI concerning their transfer policy, I
> have come to two (in fact more but that's for later) conclusion which is
the
> following:
>
> - NSI considers english to be the only language. Most of our customers
speak
> French  and considering the complexity of their email most people have
> trouble
> understanding it
>
>
> - NSI considers the Administrative Contact to have the ultimate authority
> concerning the domain. The authority of the Registrant is inferior.
>
> I spoke to the folks in 'Change of Registrar Group' and informed them that
> we had a signed authorization from the registrant granting us the right to
> transfer
> their domain.
>
> NSI's response: We only accept the reply (or non-reply) of the admin
contact
> as the basis of whether or not the transfer will be approved or rejected.
>
> Something must change. What used to cost $6 USD is becoming a transaction
we
> cannot afford to do. Total time spent today dealing with 1 domain
transfer:
> 2:45
>
>
>
> Scott Jung
> Nordnet Registrar
>
>
> btw: the domain still has yet to be transfered
>



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