Re: [registrars] Tucows Registrar Contacts

[Scott Allan <sallan@opensrs.org>]

I have often though it would be useful to create a standard place to get 
this info - if others concur, we would be happy to setup, maintain and host 
such a thing.

Regards,


sA

At 12:31 PM 5/11/01 -0400, Ross Wm. Rader wrote:
>I've noticed an increase in email over the last couple of weeks from other
>registrars requiring assistance on various matters that have mis-directed to
>a wide varietypeople and departments within Tucows. I just wanted to pass on
>some specific contact information so that we can handle your inquiries in a
>more expedient fashion and make sure that you get in touch with the right
>people the first time you try.
>
>The main point of contact for registrars that require us to take action or
>get involved with a domain transaction is our Customer Affairs and Reseller
>Compliance group. This group handles all sorts of policy based interactions
>with registrants, resellers and registrars and are most likely capable to
>handle anything that you can throw at them including transfers, deletions,
>locks etc. If they are caught off-guard, they will most certainly assist you
>with reaching the right people internally.
>
>Contact Info:
>
>Tucows CA/RC Group
>compliance@opensrs.org
>Karen Johnston - 416.535.0123 x 1625
>Paul Kharkas - 416.535.0123 x 1260
>
>Feel free to contact them whenever required. Their standard hours are 9am -
>5pm M-F, EST.
>
>Hope this is of some assistance.
>
>-rwr

Scott Allan
Director OpenSRS
sallan@opensrs.org