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Re: [registrars] weird issue with one client


I had the same happen to me with Verisign Registrar, this was a personal
domain. even though I requested the transfer over to us with 2 days left for
the name to expire, they still made me renew. Once I renewed, I transferred
over to us and the year I had paid for with Verisign was never awarded.

Patricio Valdes
Parava Networks

----- Original Message -----
From: "Bhavin Turakhia" <bhavin.t@directi.com>
To: "Registrars@Dnso. Org" <registrars@dnso.org>
Sent: Saturday, March 09, 2002 7:07 AM
Subject: [registrars] weird issue with one client

> i just learned something -
> one of my customers had a domain name (agnihotraindia.com) registered with
> INWW. it expired and was in the auto-renew period. the client paid INWW
> renewing it.
> After this the client transferred the name to me in the want of adding ONE
> more year to the name. for some reason this removed the year that was
> by INWW.
> i then heard from Verisign that a domain in the auto-renew grace period if
> it is transferred will lose the one year. so how does a registrar
> renew the domain name during the auto-renew period such that even if it
> transferred in the auto-renew period the year will not be subtracted?
> what do other registrars do in a scenario like this?
> Best Regards
> Bhavin Turakhia
> Directi
> ----------------------------
> Tel: 91-22-6370256 (4 lines)
> Fax: 91-22-6370255
> http://www.directi.com
> ----------------------------

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